Customer Testimonials - Great Escape RV

Here at Great Escape RV we understand the importance of leaving a lasting impression with our customers as soon as they step foot into our dealership. We ensure that no matter the reason that our customers have come to visit us, we want to make sure that they are always taken care of.

If you've come into our dealership and have had an opportunity to connect with any one of our departments, we would truly appreciate your feedback. Please fill out the testimonial form and let us know how we did.

Phillip and Debra Cody

- Ailsa Craig ON

We are absolutely thrilled with our purchase of a gently used 5th wheel trailer from Great Escape.

Justin took the time to personally go over everything with us. Our 1st trip out revealed a little problem and the service team repaired it right away with no cost to us!

We definitely recommend taking the time to shop Great Escape for your next RV. You will be in great hands.

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Lori Marsh

- Sarnia ON

We purchased a Winnebago Winnie Drop Trailer last fall, and both Ria and Justin were extremely helpful and professional. What a wonderful experience!

We picked up our trailer in the spring, and we were shown exactly how everything worked, and it had been all cleaned and tested.

We absolutely love our new trailer, and are very happy to be a part of the Great Escape RV family!

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Ron Craft

- Niagara Falls ON

Had a great experience at Great Escape. Even though it was a freezing cold day out. Victoria stood out with us for an hour and showed us around and was very helpful answering all our questions. We ended up buying a Winnebago trailer.
I would recommend them to anyone.

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Shirley Graham

- Strathroy ON

We got our 2009 Forest River trailer today. Delivered to our house. Thanks guys. Everyone was friendly and happy to assist with every part of our purchase. Looking forward to a weekend of camping.

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Steve F

- Brockley ON

My wife and I stopped in here and made it clear we were just "considering" trading in our 10 year old Fiver. James went out of his way to show us all of our options and answered all of our questions - even though he showed us one that made our hearts jump and his trade in offer was great we did not buy it - but just based on how we were treated when we are ready this will be thew dealer of choice for us.

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Steve F

- Brockley ON

My wife and I stopped in here and made it clear we were just "considering" trading in our 10 year old Fiver. James went out of his way to show us all of our options and answered all of our questions - even though he showed us one that made our hearts jump and his trade in offer was great we did not buy it - but just based on how we were treated when we are ready this will be thew dealer of choice for us.

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Sue Haskett

- Dashwood ON

Kudos to Great Escape RV. They helped us while we tried to solve a problem with an RV that we had borrowed from a friend. In the end, we did not require the part we had purchased and they were extremely kind and helpful in allowing us to return it. Good folk!

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Marc Crane

- Zurich ON

From the moment you walk in the door you are greated with knowledgeable and smiling staff. We purchased our Connect last spring and could not be happier. Our travel trailer has had a lot of use since we purchased it and everything works like a charm. We brought the trailer in for service this past week and Jim King and his service staff repaired the items quickly and efficiently and got my family back to camping business! I would recommend Great Escape RV to everyone! From sales to service they are a top notch crew! Thanks for the quick turnaround Jim, we appreciate it!

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Marc Crane

- Zurich ON

From the moment you walk in the door you are greated with knowledgeable and smiling staff. We purchased our Connect last spring and could not be happier. Our travel trailer has had a lot of use since we purchased it and everything works like a charm. We brought the trailer in for service this past week and Jim King and his service staff repaired the items quickly and efficiently and got my family back to camping business! I would recommend Great Escape RV to everyone! From sales to service they are a top notch crew! Thanks for the quick turnaround Jim, we appreciate it!

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Wilson Brock

- Strathroy ON

Jim in the service department was helpful and we'll informed, His tech was able to find our problem and fix it in a reasonable time. Even though their schedule was full they worked us in and then showed us all the things we needed to know to avoid future problems, it was a first rate experience from beginning to end, I would highly recommend this business,

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Brian Labadie

- ON

An exceptional place with real customer service. The team was amazing and we were treated like old friends. Sales lady stayed way later to make our needs happen. The service manager Dan was amazing and kept every promise with mo excuses.

This place bent over backwards to make us happy with of coarse realistic requests. If every RV dealership had a service manager like Great Escape then they might actually have competition. I highly recommend Great Escape to anyone as they go up and beyond other places.

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David Dash

- ON

We have been customers of Great Escape RV for over a year now. In all of our interactions, we have been nothing but pleased. The staff are friendly and go out of their way to take care of you.

The Service Manager, Dan, is responsive and truthful; he has made it a priority that we receive a quality service interaction every time. It is a pleasure to deal with this business.

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Clayton and Sherry

- ON

Sherry and I purchased a Salem 31 bkis this spring and from the start had a great experience.

Ria is a very knowledgeable sales person who was patient as we looked and answered all out questions.

When our trailer arrived (a Sunday) they took the time to open it up so we could spend some time in the trailer. This was huge for us as we were picking it up on a Wednesday and leaving the Friday morning for our first outing.

The trailer was cleaned when we picked it up and everything work, we have had one small issue which I call in on Monday morning and Dan had it resolve that day.

We are very happy with the trailer, service and would not hesitate to recommend Great Escape.
If I can figure out how to post a picture I will.

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Susan Reid

- ON

We are now proud owners of a new Salem, purchased from Great Escape. The owner and staff were very knowledgeable and we felt like we got great value for our money. The PDI is very thorough and operational instructions are very helpful to newbies like us!
At first I wanted the trailer to be a place my husband could go to, in retirement, to get him out of my kitchen.

Now, after such a positive experience at Great Escape, I can hardly wait to join him and start trailering!

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