Customer Testimonials - Great Escape RV
Here at Great Escape RV we understand the importance of leaving a lasting impression with our customers as soon as they step foot into our dealership. We ensure that no matter the reason that our customers have come to visit us, we want to make sure that they are always taken care of.
If you've come into our dealership and have had an opportunity to connect with any one of our departments, we would truly appreciate your feedback. Please fill out the testimonial form and let us know how we did.
Brian Labadie- ON
An exceptional place with real customer service. The team was amazing and we were treated like old friends. Sales lady stayed way later to make our needs happen. The service manager Dan was amazing and kept every promise with mo excuses.
This place bent over backwards to make us happy with of coarse realistic requests. If every RV dealership had a service manager like Great Escape then they might actually have competition. I highly recommend Great Escape to anyone as they go up and beyond other places.
David Dash- ON
We have been customers of Great Escape RV for over a year now. In all of our interactions, we have been nothing but pleased. The staff are friendly and go out of their way to take care of you.
The Service Manager, Dan, is responsive and truthful; he has made it a priority that we receive a quality service interaction every time. It is a pleasure to deal with this business.
Clayton and Sherry- ON
Sherry and I purchased a Salem 31 bkis this spring and from the start had a great experience.
Ria is a very knowledgeable sales person who was patient as we looked and answered all out questions.
When our trailer arrived (a Sunday) they took the time to open it up so we could spend some time in the trailer. This was huge for us as we were picking it up on a Wednesday and leaving the Friday morning for our first outing.
The trailer was cleaned when we picked it up and everything work, we have had one small issue which I call in on Monday morning and Dan had it resolve that day.
We are very happy with the trailer, service and would not hesitate to recommend Great Escape.
If I can figure out how to post a picture I will.
Susan Reid- ON
We are now proud owners of a new Salem, purchased from Great Escape. The owner and staff were very knowledgeable and we felt like we got great value for our money. The PDI is very thorough and operational instructions are very helpful to newbies like us!
At first I wanted the trailer to be a place my husband could go to, in retirement, to get him out of my kitchen.
Now, after such a positive experience at Great Escape, I can hardly wait to join him and start trailering!